Shipping policy

SHIPPING POLICY

Thank you for shopping with Radiant Beauty Naturals.

Order Processing

Orders generally require 1–3 business days for processing before shipment. Processing times may be longer during holidays, promotions, high-volume periods, or due to circumstances outside our reasonable control.

Estimated Delivery

Estimated delivery times are displayed at checkout or otherwise communicated during the ordering process when available. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.

Some orders may be fulfilled by third-party fulfillment partners and may arrive in separate packages.

Tracking

When tracking information is available, it will be provided after the order ships. Tracking information may take some time to update after a shipping label is created.

Incorrect Addresses

Customers are responsible for providing accurate and complete shipping information. Please contact us immediately if you notice an error.

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Lost or Delayed Packages

If your tracking information shows an unusual delay or you believe your package has been lost, contact us and we will assist you with the available carrier or fulfillment information.

Delivered but Not Received

If tracking shows that an order was delivered but you cannot locate it, please check the delivery area, household members, neighbors where appropriate, and the carrier's tracking information. You may also contact us for assistance.

International Orders

If international shipping is offered, customers may be responsible for applicable customs duties, taxes, import charges, or other government fees unless checkout specifically states otherwise.